pCustomer Experience Representative /ppCardinale Automotive Group is looking for a friendly, professional, and customer-focused Customer Experience Representative to join our team in Monterey, California. /ppCardinale Automotive Group is a world-class organization built on strong relationships. With every vehicle sold, every automobile serviced, every customer interaction, and every new hire brought onboard, we strive to create outstanding and long-lasting relationships. After more than forty years of success, we're proud to be one of the nation's top-performing automotive dealer groups. /ppAs a Customer Experience Representative, you will play an important role in creating a welcoming and memorable experience for every guest who visits or contacts our dealership. We are looking for someone who genuinely enjoys helping people, communicates well, and understands that even the smallest details can make a big difference in a customer's experience. /ph3Responsibilities /h3ulliGreet customers in a friendly, professional, and welcoming manner. /liliAssist customers upon arrival and help direct them to the appropriate department or team member. /liliProvide a high level of hospitality throughout the customer's dealership experience. /liliAnswer customer questions and assist with general dealership information. /liliFollow up with customers regarding their experience and help ensure their needs have been addressed. /liliAssist with incoming phone calls and customer inquiries as needed. /liliBuild positive relationships with customers and help create a comfortable dealership environment. /liliIdentify customer concerns and work with management or the appropriate department to help resolve issues promptly. /liliAssist with customer satisfaction initiatives and dealership events. /liliHelp maintain a clean,



organized, and welcoming customer-facing environment. /liliWork closely with Sales, Service, and other dealership departments to provide a seamless customer experience. /liliMaintain a professional appearance and positive attitude. /liliPerform additional customer service and administrative duties as assigned. /li /ulh3Qualifications /h3ulliExcellent customer service and interpersonal skills. /liliFriendly, outgoing, and professional demeanor. /liliStrong verbal and written communication skills. /liliAbility to communicate effectively with a wide variety of customers. /liliDependable, organized, and attentive to detail. /liliAbility to remain professional and solution-oriented when handling customer concerns. /liliComfortable working in a fast-paced environment. /liliBasic computer skills. /liliPrevious experience in customer service, hospitality, retail, or an automotive dealership is preferred but not required. /liliA genuine desire to provide an exceptional customer experience. /li /ulh3What We Offer /h3ulliHealth, Dental, and Vision insurance offered after 90 days /lili401(k) provided by Empower /liliFlexible Spending Account (FSA) /liliCompany-paid Life Insurance /liliOpportunities for growth within Cardinale Automotive Group /liliA professional, team-oriented work environment /li /ulpIf you're passionate about helping people and believe great customer service is about making every interaction count, we'd love to have you join our team. /ppWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. /p #J-18808-Ljbffr

📌 CUSTOMER EXPERIENCE REPRESENTATIVECARDINALE GROUP (Cardinale)
🏢 Cardinale Automotive Group
📍 Cardinale