Specialista Senior / Project Manager
In this role you help create welcoming, well-run living and working environments for tenants within Hines properties. You will coordinate on-site services, maintenance, safety, and communications to support a high-quality tenant experience. You'll work with cross-functional teams to organize events, manage shared spaces, and ensure smooth operations from move-ins to move-outs. This position offers the chance to influence daily life at the structure while aligning with Hines' reputation for innovation and excellence. You'll be the on-site point of contact who helps tenants feel supported and connected to the local community.
competitive rewards
opportunities to grow within a global firm
diverse and inclusive culture
trust and high standards
Move-in/out processes and tenant welcome
Site inspections and structure tour of shared areas
Organize and supervise shared spaces; manage PMS and app implementation
Create and coordinate on-site events and communications/branding
Finance support: review tenant payments and balances
Handle tenant complaints and move-out communications for re-marketing
On-site safety liaison and maintenance coordination
Receive and manage shipments; parcel collection as point of contact
Inspect and coordinate minor maintenance interventions and deficiencies
Provide concierge services (bookings, reservations, upselling services)
Verify timely maintenance work and report malfunctions/interventions
Maintain internal procedures and best practices
Inspect apartments during move-in/move-out and sign delivery/redelivery reports
Prepare reports as required by Operations Manager
Check coworking space orders and ensure cleanliness and device readiness
Support night alarm readiness and structure systems
Coordinate taxi/rental car bookings and tenant notifications
Oversee tenant laundry delivery/pickup when not handled by laundry
Communicate with tenants and vendors in multiple languages as needed
Possible transfer to other
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