Specialista Senior / Project Manager In this role you help create welcoming, well-run living and working environments for tenants within Hines properties. You will coordinate on-site services, maintenance, safety, and communications to support a high-quality tenant experience. You'll work with cross-functional teams to organize events, manage shared spaces, and ensure smooth operations from move-ins to move-outs.
This position offers the chance to influence daily life at the structure while aligning with Hines' reputation for innovation and excellence. You'll be the on-site point of contact who helps tenants feel supported and connected to the local community. competitive rewards opportunities to grow within a global firm diverse and inclusive culture trust and high standards Move-in/out processes and tenant welcome Site inspections and structure tour of shared areas Organize and supervise shared spaces; manage PMS and app implementation Create and coordinate on-site events and communications/branding Finance support:
review tenant payments and balances Handle tenant complaints and move-out communications for re-marketing On-site safety liaison and maintenance coordination Receive and manage shipments; parcel collection as point of contact Inspect and coordinate minor maintenance interventions and deficiencies Provide concierge services (bookings, reservations, upselling services) Verify timely maintenance work and report malfunctions/interventions Maintain internal procedures and best practices Inspect apartments during move-in/move-out and sign delivery/redelivery reports Prepare reports as required by Operations Manager Check coworking space orders and ensure cleanliness and device readiness Support night alarm readiness and structure systems Coordinate taxi/rental car bookings and tenant notifications Oversee tenant laundry delivery/pickup when not handled by laundry Communicate with tenants and vendors in multiple languages as needed Possible transfer to other
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