ph3bAbout the job /b /h3 pbAt /bbLexroom /bb, we set the bar for legal AI—clear, fast, and built for trust. /b /p pIn just a few years, what began as an idea has become a reliable platform adopted by bthousands of legal professionals across Europe /b. /p pOur mission is clear: bmake the law faster, clearer, and more reliable /b, giving lawyers, law firms, and companies the time and confidence to focus on what truly matters. /p pWe’re scaling rapidly, backed by top-tier investors and a world-class team dedicated to rigor, clarity, and impact. /p pToday, Lexroom is a btrusted partner /b, shaping the future of legal AI with discipline and purpose. /p h3bWhy /b bLexroom /bb? /b /h3 ul lipbShape the Standard: /b Be part of the team setting the benchmark for legal AI in Europe. /p /li lipbWork with the Best: /b Collaborate with exceptional colleagues in a culture that values competence, curiosity, and ambition. /p /li lipbDeliver Meaningful Results: /b Your work will directly influence how legal professionals operate—faster, clearer, and more efficiently. /p /li /ul pAt bLexroom /b,



we leave buzzwords behind. Here, you’ll build something that lasts: ba trusted platform, a strong reputation, a new standard for the legal world. /b /p h3Your Key Responsibilities /h3 ul lipAct as a btrusted advisor /b for Lexroom's Italian and German-speaking customers, managing support requests across chat, email, calls, and proactively engaging with them to drive product adoption and satisfaction. /p /li lipOwn the full resolution flow: triage, prioritize and resolve tickets, run regular bcheck-ins and feedback sessions /b, and elevate complex cases to the right internal team. /p /li lipAct as the bvoice of the customer /b internally — feeding insights back to product and other teams to improve processes, reduce churn, and shape the roadmap. /p /li /ul h3bWhat You’ll Bring /b /h3 ul lipYou are fluent in bItalian /b and fluent in bat least one /bof the following languages: bGerman, Spanish,

📌 Customer Care Specialist (Milano)
🏢 Lexroom.ai
📍 Milano