Responsibilities * Conduct quality and logistics issue support at specified customer plants in Italy, including participation in quality meetings, complaint handling, and product inspections. * Provide specialized support for non‑compliant product analysis, component reprogramming, and functional testing at customer sites. * Maintain detailed records of activities, including parts checked, time spent, and compliance results, documented in the SGAS system. * Offer remote diagnostic support and problem‑solving assistance through a hotline service, ensuring effective communication and technical guidance. * Provide technical support and complaint handling at customer plants not regularly supported by a Technical Resident (TR), especially during high demand or special projects. Requirements * Mother tongue Italian. * English language knowledge. * Vehicle mechatronics knowledge (Common Rail Pump, Injectors, Fuel Pump).
* Microsoft Office knowledge. * Mechanical and electrical drawing knowledge. * Basic knowledge of quality standards in the automotive sector (IATF 16949: 2016). * Knowledge of customer procedures in production plants. * High school diploma in the technical field or well‑proved equivalent competencies. * Driving license type B or higher. Salary Range €30,000 – €45,000 gross per year Equal Employment Opportunity Bertrandt guarantees (in accordance with Legislative Decree 198/2006, Legislative Decree 215/2003 and Legislative Decree 216/2003) equal access to employment for all candidates and are committed to fostering respect for diversity and inclusion in the workplace. #J-18808-Ljbffr
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