Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate. Start with us in July and unlock a weekend getaway credit after 6 months. Beach, Spa resort or mountains—the choice is yours TELUS Digital Bulgaria is looking for passionate Back Office Gaming Support Specialists with Italian to join our Game Support Team - get the job you will enjoy A typical day: * Assist our players with any issues they might experience or report * Focus on the player and provide the ultimate player experience * Listen to the voice of the players and communicate it further to the appropriate teams * Work with our team to improve our processes If you have: * Fluency in Italian and a good command of English * Gaming experience - you have played games and you can relate to a player’s concept, community, and mindset * Player empathy and understanding a player’s perspective when tackling their issues * Understanding of Player Support * Desire to help the players as best as possible and to contribute to the team’s success We Offer:



* Relocation support with a €1,500 relocation package to help cover transportation, initial rent, and assistance in finding long-term accommodation * Fully paid training * Stable job and career development opportunities * Additional health insurance * More than fifty benefits and services to choose from * Positive international working environment * Support and learning We care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,600 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and prac

📌 Back Office Gaming Support Specialist (Italia)
🏢 TELUS Digital
📍 Italia