Your Contribution As Team Lead Sales Operations, you will lead the local team in Parma and play a key role in the global SAP/MORE rollout. This is a great opportunity to shape new digital sales processes, drive operational improvements and support a business serving around 450 distributors across EMEA and selected global markets. * Lead, manage and develop the local Sales Operations team, ensuring effective day‑to‑day operations, coaching team members and supporting them through ongoing changes. * Ensure efficient execution and continuous improvement of sales processes, from customer order processing through order handover. * Drive the implementation and optimization of digital sales operations, including SAP/MORE and relevant sales tools, reducing manual activities and improving efficiency. * Support sales planning and performance through reliable reporting, forecasting, analyses and accurate sales data. * Ensure effective use of sales systems and tools, with a strong focus on data quality, pricing processes and consistent application of global standards.



* Act as an escalation point for operational, process and system‑related topics and ensure effective cooperation with relevant internal stakeholders. Your Experience & Qualifications * Degree in Business Administration, Sales, Economics or a related field, or comparable professional experience. * Several years of experience in Sales Operations, Customer Service, Order Management or a comparable commercial function, preferably in an international environment. * Proven experience in leading, coaching and developing a team. * Good understanding of sales processes, including order management, pricing, forecasting and reporting. * Experience in project and change management, ideally related to system implementation, transformation or digitalization projects. * Experience with ERP and sales‑related systems; knowledge of SAP and CRM solutions is a strong advantage. * Strong analytical and problem‑solving skills, combined

📌 Sales Operations Team Lead (Emilia-Romagna)
🏢 Mahle
📍 Emilia-Romagna