In this role you will translate business objectives into technical requirements and guide development work. You will manage incidents, root-cause issues, and ensure compliant, well-documented system changes. You’ll support delivery teams and supervise design, testing, and modifications, while maintaining up-to-date documentation. The position focuses on stabilizing operations, handling incidents in a structured, analytical way, and driving permanent solutions in collaboration with cross-functional teams. This role offers the chance to work with mainframe environments and specialized tooling to support ongoing system health and compliance.
- Collaborate with product owners to translate business objectives into technical requirements
- Analyze change requests, design solutions, and guide developers in implementation
- Support development teams and oversee design, testing,
and modification phases
- Ensure up-to-date documentation and maintain records
- Monitor and ensure compliance requirements and adhere to schedules
- Perform root-cause analysis for incidents and bugs to implement permanent solutions
- Handle incidents in an L3 support capacity and contribute to problem solving
- Engage in projects involving file interfaces and protocols
- Experience in incident handling and problem solving in an L3 support team
- Experience in projects dealing with file interfaces and protocols
In this role you will translate business objectives into technical requirements and guide development work. You will manage incidents, root-…
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