Capgemini Italy is seeking a Senior Service Delivery Manager to oversee the quality provision of service, ensuring contractual commitments are met and reporting on performance. You will manage day-to-day operations and maintain strong relationships with client representatives.
You will lead service improvements with clients, focusing on continuous enhancements to support contract continuity, cost reduction, and overall service excellence across delivery teams.
📌 Senior Service Delivery (Roma)
🏢 Capgemini
📍 Roma
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