Overview In this role you will manage SHU sales orders and act as the central contact for order fulfillment, collaborating with cross-functional teams to ensure on-time delivery and protect customer commitments. You will support high-value and R&D; tools, handling escalations with clear, proactive communication. You drive delivery performance by prioritizing critical orders, identifying risks, and maintaining strong stakeholder relationships. This position offers meaningful impact in a global leader shaping semiconductor tooling and services. Retribuzione / Benefits * comprehensive benefits package * premio program * stock award program * career development opportunities * global exposure * salary range shown Responsabilità * Manage SHU sales orders and communicate delivery status across the order lifecycle * Coordinate with OCE and internal stakeholders for current critical order updates * Prioritize and expedite orders to meet customer commitments * Identify risks or escalations early and support timely resolution * Collaborate with CSR, Logistics, Order Fulfillment, Planning,



Purchasing, Sales, Manufacturing, and other teams to resolve requests * Maintain professional relationships with customers, FSO teams, and internal stakeholders during escalations * Conduct proactive order reviews and follow up on required actions to support delivery performance * Proactive updates to FSO/Customers on High Value Tools, R&D; Tools & SHU orders * Follow up with OCE on latest status of critical orders * Prioritize/Expedite/Communicate SHU order status * Proactively address potential escalations * Manage customer/FSO relationships * Proactive Order review Requisiti fondamentali * Experience in supply chain, order management, customer service, or escalation management * Experience using SAP for order management and fulfillment activities * Strong written and verbal communication with internal and external stakeholders * Understanding of order fulfillment, logistics, planning, purcha

📌 Special Care Team (Pavia)
🏢 Applied Materials
📍 Pavia