Assistant Manager (ACSM) The Opportunity We're looking for a high-energy, people-firstAssistant Manager (ACSM)who knows how to create an incredible guest experience while motivating a team to perform at its best. As a key member of ourCenter Leadership Team, you'll partner closely with the Center Sales Director to bring the EWC Growth culture to life every day. You'll coach and develop the front-of-house team, help drive sales and KPIs, keep center operations running smoothly, and make sure every guest leaves feeling confident, cared for, and excited to come back. This is afull-time, hourly leadership positionwith strong earning potential, great benefits, and room to grow. What You'll Own Lead + Develop Your Team * Train, coach, and motivate Guest Service Associates to deliver an exceptional guest experience. * Onboard new team members and set them up for success from day one. * Support scheduling, shift coverage, and day-to-day personnel management. * Co-lead Strut sessions and facilitate one-on-one coaching conversations.



* Review employee timesheets and support accurate payroll processing. * Create a culture of accountability, energy, teamwork, and results. Drive Sales + Guest Loyalty * Lead from the front by educating guests onWax Passes, Services, and Products. * Help the team achieve sales and performance goals through coaching and real-time feedback.Support guest acquisition, retention, and retail sales initiatives. * Help develop and execute local store marketing efforts through grass-roots marketing opportunities. Deliver an Exceptional Guest Experience * Set the standard from check-in to check-out. * Process appointments, payments, refunds, and guest requests with confidence and professionalism. * Optimize the Reservation Book based on guest needs and Associate availability. * Monitor guest satisfaction and step in quickly to resolve concerns. * Make sure every interaction reflects the EWC Growth standard. Keep the Center Running Like a Business * Support

📌 Assistant Center Sales Manager, Greater Naples (Campania)
🏢 Ewc Growth
📍 Campania