Missionbridge the gap between quality engineering, technical support and supplier relations for heavy and super heavy crane range, deepening technical product expertise while managing critical warranty claims. key responsibilities * assess, process and execute warranty claims for heavy and super heavy cranes in full compliance with global policies and sops. * monitor claims data and warranty costs to identify recurring technical issues and provide structured feedback to quality teams. * track, investigate and follow up on complex, high‑value or overdue claims, escalating critical cases when necessary. * support parts return logistics, supplier recovery actions and service letter execution. * provide operational warranty guidance and training to system users and participate in continuous improvement and lean projects. what we are looking for * background in quality engineering, technical support,



warranty handling or hands‑on factory floor service experience with heavy machinery. * strong practical understanding of mechanical and hydraulic product architecture. * high digital literacy with ability to quickly master erp and warranty systems. * proactive mindset, strong customer focus and ability to work independently in a multicultural environment. * full professional proficiency in written and spoken english; knowledge of spanish or italian is a distinct advantage. what we offer * hybrid work model – one day per week remote. * 25 days paid leave, 22 vacation days, 3 personal days. * 15 salary payments per year, guaranteed pay increases. * free commuter service and balanced work schedule (218 working days per year). #J-18808-Ljbffr

📌 Warranty Specialist (Minerbio)
🏢 Hiab
📍 Minerbio