Enrollment Advisor (Milano)

Enrollment Advisor (Milano)

15 ott
|
Altro
|
Milano

15 ott

Altro

Milano

The Role
We are looking for an experienced and results-driven Enrollment Adviso r to join our EF Academy team in Milan and take end-to-end ownership of the student journey, from initial recruitment and consultation through enrollment and all post-enrollment activities leading up to the student's arrival on campus.

The role combines student recruitment, consultative sales and customer care. You will be responsible not only for recruiting and enrolling students from the Italian market, but also for ensuring that enrolled students and their families receive an outstanding experience and are fully prepared to start their journey at our international boarding schools in Oxford, New York, and California.

Fluency in Italian, English and Spanish is a mandatory requirement for this position.

Who we are
EF Academy International Boarding Schools open a world of opportunities for high school students by offering a transformational international education, strong university preparation, and a future without borders.

Learn more about EF Academy : https://www.efacademy.org

When you join EF Academy in Milan, you will:

Work in an international, dynamic, and entrepreneurial environment

Take ownership of the entire student and family journey, from first contact to arrival at school

Be directly responsible for both student recruitment and post-enrollment customer care

Develop strong relationships with students and families throughout a highly important educational decision

Collaborate closely with colleagues across EF offices worldwide and our school campuses

Contribute directly to the growth of EF Academy in the Italian market

Join a global organization that values initiative, accountability, and continuous development

What will you do in this role?

Take ownership of student recruitment for the Italian market and contribute to achieving enrollment targets

Manage relationships with prospective students and parents, from initial inquiry through enrollment and all the way to the student's arrival at school

Advise families on EF Academy programs, destinations, academic pathways, and the international boarding school experience

Understand each family's needs and provide a highly personalized and consultative experience

Proactively manage your recruitment pipeline, follow up with prospective families and drive applications toward enrollment

Take responsibility for the post-enrollment journey,



acting as a key point of contact for students and families and ensuring a smooth transition from enrollment to arrival on campus

Coordinate closely with international admissions teams and school campuses to ensure each student is fully prepared for their arrival

Organize and participate in school fairs, information sessions, events and individual consultations

Build relationships with schools, counselors, partners, and other relevant stakeholders

Identify opportunities to strengthen EF Academy's presence and student recruitment in the market

Deliver an outstanding customer experience throughout the entire journey, building trust with families from the first conversation through to the student's successful arrival at school

What are we looking for?

Fluency in Italian, English, and Spanish – mandatory

Previous professional experience in a client-facing, consultative sales, recruitment, admissions, education or business development role

Strong communication and relationship-building skills, with confidence engaging with both students and parents

A strong sense of ownership and accountability, with the ability to take responsibility for both commercial results and customer experience

A commercial and results-oriented mindset, combined with a genuine commitment to delivering excellent customer care

Excellent organizational skills and attention to detail, with the ability to manage multiple students, families, deadlines, and priorities

Ability to work independently and proactively in a fast-paced environment

An international mindset; previous experience studying, living, or working abroad is highly valued

Resourceful, solution-oriented, and comfortable taking initiative

Passion for supporting students and families with important educational decisions

Experience in international education, study abroad, tourism, premium services, consultative sales, or student recruitment is an advantage.

Why EF Academy — and Why Now

Base salary: €30,000 - €40,000 gross per year (RAL), commensurate with experience

Career advancement opportunities within our global organization





Friendly and international environment at a centrally located office in Milan

Daily awesomeness and monthly happy hours

Yearly trips and sponsored sport events

Regular trainings, training trips as well as employee events and kick-offs

Free EF Hello Premium App — keep levelling up your own language skills

Staff discounts on EF programs — travel and study at a fraction of the cost

Global partner discounts — perks that actually matter to your lifestyle

Be part of a truly international environment with an energetic team of co-workers by your side

Be part of a company that encourages personal aspirations and hard work with many job opportunities around the world

Work environment
This is a fully on-site role. Being together in person accelerates learning, strengthens team culture, and enables faster decision-making — all essential in a high-growth, performance-driven environment.

We're not a corporate machine. We move fast, we promote from within, and we give ambitious people the space to grow. If you're ready to build something, this is where you start.

About EF Education First
At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs — focused on language, travel, cultural exchange, and academics — turn dreams into international opportunities.

When you join EF, you join a multicultural and diverse community working across more than hundreds of schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about — we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer, and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.

Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Sao Paulo, Tokyo, Zurich, and more.

EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to a criminal background and/or reference checks, as applicable.

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📌 Enrollment Advisor (Milano)
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