The Solution Engineer supports the design, presentation, and implementation of Endian solutions for customers and partners. The role collaborates with Sales, Support, and internal technical teams to translate customer requirements into effective technical solutions, contributing to both pre-sales activities and solution deployment.

The role focuses on supporting customers and partners operating in the DACH market (Germany, Austria, Switzerland), requiring the ability to work in German as well as English and Italian within the internal organization.

Responsibilities

Design of technical solutions aligned with customer and partner requirements

Technical contribution to the pre-sales process through analysis of customer needs and definition of appropriate solutions

Technical positioning and presentation of solutions to customers and partners

Technical guidance for customers and partners during solution deployment, configuration, and initial setup

Validation of technical solutions through proof-of-concept (PoC) activities and evaluations

Technical point of contact for German-speaking customers and partners

Collaboration with internal technical teams for the analysis and escalation of complex technical issues

Contribution to the development and maintenance of technical documentation and deployment guidelines

Collection and communication of field feedback to product management and internal teams

Contribution to partner enablement and technical training activities in the DACH region

Solid knowledge of IP networking (addressing, routing, firewalling, VPN)

Understanding of network security concepts and secure connectivity architectures

Familiarity with Linux-based systems and virtualized environments





Ability to design and present technical solutions based on customer requirements

Ability to perform configuration, validation, and troubleshooting activities

Experience with cybersecurity technologies such as firewalls, VPNs, and secure remote access solutions

Experience with IT service management tools such as Jira, Confluence, or equivalent platforms

Understanding of ITIL best practices for IT service management

Awareness of ISO 27001 principles related to information security and operational processes

2-5 years of experience in networking, cybersecurity, solution engineering, or technical pre-sales roles

Fluent German (required) to support customers and partners in the DACH market

Professional English (spoken and written)

Italian (spoken and written)

Strong communication and presentation skills

Ability to interact effectively with customers and partners in technical discussions

Ability to coordinate across technical teams and collaborate cross-functionally

Analytical and solution-oriented thinking

Teamwork and collaboration mindset

Accuracy, accountability, and reliability

Flexibility and autonomy in problem-solving

Adaptability in dynamic and fast-changing environments

Customer-oriented mindset

What we offer

Agile structured, distributed multi-national, multi-language organization

A stimulating work environment, with opportunities for professional growth

Possibility and encouragement to take a part on development of the company

Flexible working location and hours

Snacks and drinks at the office, lunch contribution

A workplace that values innovation, collaboration, and continuous learning

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📌 Solution Engineer DACH (Bolzano)
🏢 Altro
📍 Bolzano