Job Description

About the Role

We are looking for a Site / Operations Quality Manager to lead our Quality function in Solaro, Italy. In this role, you will help ensure that our products, processes and projects meet the highest quality standards, customer expectations and applicable regulatory requirements.

You will lead and develop a team of Quality Engineers, Quality Inspectors and Welders, working closely with local leadership, international teams, customers and certification bodies. Your focus will be on maintaining a strong Quality Management System, ensuring compliance and driving continuous improvement across the site.

We welcome candidates with at least five years of relevant Quality experience. Previous managerial experience is an advantage, but it is not essential if you have the technical expertise, leadership potential and motivation to take the next step in your career.

What You Will Do

Quality Leadership

- Lead, support and develop the Quality team, including Quality Engineers, Quality Inspectors and Welders.

- Set departmental objectives, monitor KPIs and drive improvement initiatives aligned with business goals.

- Promote a proactive quality culture focused on prevention, accountability and continuous improvement.

- Prioritise the team's activities and collaborate with local and regional leadership to improve site performance.

Quality Management System and Compliance

- Maintain and continuously improve the Quality Management System in line with ISO 9001 and company quality policies.

- Ensure compliance with quality procedures, work instructions and process controls.





- Coordinate management reviews and monitor quality performance.

- Plan and manage internal audits, external certification audits, customer audits and regulatory assessments.

- Ensure timely resolution of audit findings and implementation of corrective actions.

- Maintain relevant certifications and approvals, including ASME U Stamp, PED 2014/68/EU, ISO 9001 and ISO 3834.

- Act as the main point of contact for Notified Bodies, certification authorities and regulatory agencies.

Project and Customer Quality

- Oversee the preparation, review and approval of Inspection and Test Plans (ITPs) and Quality Control Plans (QCPs).

- Review customer specifications and contractual quality requirements with project teams.

- Participate in project kick-off meetings and customer technical reviews when required.

- Review customer complaints, quality incidents and enquiries, ensuring appropriate investigation and follow-up.

- Lead root cause analysis and corrective action activities to prevent recurrence of quality issues.

- Support supplier qualification and resolution of supplier-related quality issues.

Continuous Improvement

- Drive continuous improvement initiatives using appropriate Lean and Six Sigma tools.

- Use quality data and performance indicators to identify trends, reduce the cost of poor quality and improve processes.

- Apply tools such as Root Cause Analysis, SPC, Control Plans, Kaizen, 5S and statistical analysis where appropriate.

- Monitor key quality metrics, including non-conformances, audit findings, documentation delivery and regulatory compliance.

📌 Site / Operations Quality Manager (Solaro)
🏢 John Crane
📍 Solaro