Fine Foods & Pharmaceuticals N.T.M. S.P.A. in Valdengo, Italy, is seeking a professional to develop and implement an international Training & Knowledge Management framework. This role involves analyzing performance data, collaborating with various teams, and integrating innovative, AI-driven solutions to enhance employee training and knowledge. You will contribute to improving agent performance, customer satisfaction, and overall efficiency within a diverse customer care management environment. The ideal candidate is passionate about driving innovation and improving training accessibility across borders, working in a flat hierarchy and dynamic atmosphere.
📌 Global Training (Ponderano)
🏢 Fine Foods & Pharmaceuticals N.T.M.
📍 Ponderano
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