Overview Join Henkel Adhesive Technologies as a technical expert supporting line/start-up, product recommendations and trials for customer applications. You will train field sales and customers, and liaise with sales, marketing, PD, and Innovation teams to deliver value-driven solutions. You’ll perform technical visits, capture feedback in CRM (Salesforce), and identify opportunities for equipment-driven process improvements. You will help drive internal innovations, report quality issues, and may supervise lab work for customer samples. This role combines hands-on lab work with cross-functional collaboration to enable sustainable growth and customer success. Retribuzione / Benefits * flexible work hours * hybrid work model * work from anywhere up to 30 days per year * health and preventive care programs * employee share plan with Henkel matching shares * free canteen Responsabilità * Line and/or process start-up support for products * Provide product recommendations and trials for new products * Deliver technical training and coaching to field sales and customers * Communicate with sales, marketing, PD, Innovation, and AE field teams * Consult customers on value-generating solutions for their processes * Identify opportunities to provide equipment solutions to enhance customer processes * Conduct technical visits/audits/troubleshooting with customers and document in CRM (Salesforce) * Leverage customer feedback to drive optimization in customer service and identify new business opportunities * Report quality issues or customer complaints to relevant parts of the organization * May supervise laboratory work for samples from customers and report results to customers * Promote internal SBU innovations and cross-account learnings Requisiti fondamentali * Master's Degree in Chemistry and/or Materials * Practical laboratory skills * Analytical thinking * Strong team spirit and communication skills * Willingness to travel around 50% in Italy and Greece (and possibly abroa
📌 Application Engineer Metal South West EU (Alto)
🏢 Henkel
📍 Alto