Overview As Global E-Commerce Manager for the De’Longhi brand, you own the worldwide D2C strategy and online experience across markets. You lead a cross-functional team to optimize site functionality, CX, and local execution while driving growth through innovative digital features and premium commerce experiences. You’ll align e-commerce planning with finance, marketing, and IT to deliver measurable impacts on sales, profitability, and customer satisfaction. This role offers scale, global collaboration, and a direct hand in shaping how De’Longhi engages customers online. Retribuzione / Benefits * Dynamic environment * Impactful work * Growth opportunities * Wellbeing initiatives * Work-life balance * Partnerships and shopping programs Responsabilità * Manage the D2C P&L; and budgeting, including resource allocation, forecasting, and promotional spend with cross-functional partners. * Lead global D2C operations (site functionality, content, CX) and enable local strategies to maximize conversions. * Identify, test,



and integrate new D2C technologies and features across brand websites to drive innovation and growth. * Define and execute the international e-commerce expansion roadmap and continuous feature improvements. * Maintain a pipeline of priority website features and integrations (e.g., personalization, subscriptions, new payment methods) for central deployment. * Collaborate with IT to ensure seamless integration between the D2C platform, ERP, and CRM systems. * Ensure tax, credit, and compliance alignment with Finance and Legal across markets. * Optimize D2C customer service and logistics for a premium post-purchase experience. * Monitor D2C KPIs, derive growth levers, and present actionable insights to stakeholders (Business Reviews). * Provide insights on e-commerce trends and user behavior to Retail Accounts and Product Development to support innovation. Requisiti fondamentali * 8–10 years in E-Commerce or digital roles, with at least 3 years leading D2C plat

📌 DE'LONGHI E-COMMERCE MANAGER (Venezia)
🏢 Delonghi
📍 Venezia