In this role based in Fiorano, Italy, you will be in charge of customer relationship management, from ordering to invoicing. This is a fixed-term role until December 2027.ResponsibilitiesFront office procedureWelcome the truck drivers and provide them with the Site Security RulesContact with forwarders (including import/export documentation)Purchase orders creationEnter orders in SAPTrack orders to billingRespond to customer requests (delivery time, invoicing, disputes, etc.)Support the team in case of workloadSupport for month end closure procedureRequirementsPrevious experience in a similar role (order management, customer service, etc.)Logistics for customer service experience including with billing-shippingKnowledge of SAP, Salesforce,



and Microsoft programsExperience in maintaining good communication and relationships with with customers and other teams (sales, factories, amongst others)Fluent in English and ItalianDynamism and problem solvingTeam spirit and mutual assistanceAs a global organisation operating across multiple countries, compensation for this role may vary depending on location, local market benchmarks, and experience.In line with our commitment to pay transparency, a salary range relevant to your location will be shared with you during the early stages of the recruitment process, before any interview is scheduled.#J-18808-Ljbffr

📌 Customer Service Executive (Fiorano modenese)
🏢 Calderys
📍 Fiorano modenese