Golden Goose is a journey of love and authenticity, leading you to embrace your true self,
where tradition and innovation merge into timeless, one-of-a-kind creations.
MAIN OBJECTIVE – JOB SUMMARY

We are looking for a Retail Operations Manager to join our Operations team. You will play a key role in supporting our retail network, ensuring operational excellence, precise stock management, smooth store workflows, and seamless execution of company projects across all locations.

ESSENTIAL DUTIES AND RESPONSABILITIES

• Inventory Control & Stock Management:
• ensure accurate stock movements and inventory records through company systems

• stock Take (twice a year the full ones, cycle counts over the year) ensuring the results of the area meeting HQ goals

• oversee stock levels, replenishment, transfers, inventories, discrepancies, and stock accuracy

• loss prevention and supporting H&S; appliance

• Support the Business:
• coordinate all the activities to successfully achieve the goal of the Company: new opening, relocation, closing, restyling, pop-ups





• work closely with Store Managers and retail teams on operational issues, processes, training, and performance follow-up.

• monitor operational KPIs and contribute to process improvements

• support store projects, launches and other operational activities

• collaborate with Retail, Finance, Logistics, IT, Visual Merchandising, Marketing teams through the main projects

• Training & Stores support:
• training on the tools use in the company

• training on the new procedures as per go live plan

• Standard & Procedures:
• implement and maintain operational policies, guidelines, and standard operating procedures across stores

• opportunities of efficiency improvement

KEY REQUIREMENTS & ADDITONAL SKILLS

• Approximately 2-5 years of experience in Retail Operations, Store Operations, or Stock Management within the fashion/luxury retail sector.

• Strong knowledge of store operational procedures, inventory control, and

📌 Retail Operations Manager (Milano)
🏢 Golden Goose
📍 Milano