We’re looking for a Country Manager working in Rome office.

Key Responsibilities

• Managing our day-to-day operations to achieve quality goals and accuracy for products.
• Support Hiring/Training/Scheduling/Coaching/Managing Trip Leaders/TEL’s performance management to meet company’s guidelines to achieve excellence goals
• Create a strong, high performing trip leaders’ team that exemplify the company’s culture and values and team spirit
• Ability to drive performance in a fast-paced environment and work under pressure
• Effectively participating with travelers on sites to support trip leaders/TELs and obtain live feedback from passengers
• Create strong relationship with primary and secondary vendors and support with buying goals
• Design new tours and identify, evaluate, and implement authentic experiences that immerse our travelers in Italian culture.
• 24/7 Emergency support and driving resolutions of operations/customer issues.

Qualifications

• Proven and effective travel industry and staff management experience in the tourism industry and working with American customers.



(Minimum 5 years)
• Minimum bachelor’s degree educational background
• Excellent interpersonal / communication and problem-solving skills
• Proven vendor relations and negotiation skill is a plus
• Fluency in written & spoken English
• Proficient in Microsoft Word / Excel
• Ability to implement US Global Corporate Company of performance driven strategy on product quality, operation initiatives and cost management
• Strong leadership skills and experience managing and motivating high-performing teams.
• Proven success in making difficult decisions and taking calculated risks.
• Ability to implement a global business strategy.
• Experience leading projects and operational initiatives and managing costs.
• Strong attitude and enthusiasm for problem-solving and addressing deviations.
• In-depth knowledge of Italy, its culture, and its geography.
• Team spirit, flexibility, versatility, and ent

📌 Country Manager (Italia)
🏢 Grand Circle
📍 Italia