CALZATURIFICIO STEPHEN S.R.L. is seeking a Head of CRM & Customer Strategy to define and lead the global customer strategy across Luxury fashion retail.
You will drive acquisition, engagement, retention and loyalty across channels, translating insights into actions to ensure a consistent customer journey. Reporting to the Global Retail Excellence Director, this role oversees Customer Insights, Digital CRM Campaigns, Customer Engagement and Client Service, working with Global and Regional teams
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📌 Global Head of CRM (Lombardia)
🏢 CALZATURIFICIO STEPHEN
📍 Lombardia
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