Summary

About us
Inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

Job Description

We are looking for a Global Client Development Specialist to join our Global Client Development Department in Milan.

How will you contribute?

As a Global Client Development Specialist, you will support the execution of the Global Client Development strategy across all touchpoints. Your key responsibilities will include:

One-to-One Campaign Management:

• Define the global clienteling campaign calendar and manage all related activities, including vendor coordination, asset and template collection, and content upload to the clienteling app.
• Partner closely with CRM, Merchandising, and regional teams to develop and execute the annual plan.

Clienteling Tools:





• Support the development and deployment of new features within the clienteling app used by Client Advisors in stores worldwide.
• Create training materials and guidelines to drive adoption and maximize impact.

Store Activations:

• Develop and maintain guidelines, toolkits, and training materials to support local teams in delivering in-store activations and leveraging clienteling tools effectively.
• Support the development of the events management platform for continuous improvement.

Gifting Coordination:

• Support the end-to-end gifting process, from order collection through delivery, ensuring alignment with the global gifting strategy.

Performance Monitoring:

• Track and analyze the performance of clienteling initiatives, including campaigns, events, and gifting programs.
• Identify opportunities for continuous improvement to enhance relevance, effectiveness, and client impact across regions and client segments.

Administrative Support:

• Support the team in

📌 BOTTEGA VENETA Global Client Development Specialist (Milano)
🏢 Bottega Veneta
📍 Milano