Job Description:

The Account Manager is responsible for growing and maintaining existing contractual revenue within their assigned client portfolio. The AM will also initiate commercial activities aimed at developing new business and will collaborate with Sales Specialists. Client relationships are built and kept strong in collaboration with the Client Engagement Specialist. The ability to develop strong business relationships both over the phone and in person, as well as to leverage professional networks, is essential to success in this role.
The selected AM will work primarily on opportunity development, demonstrating a solid understanding of business in the French territory and contributing to the retention of existing clients in these markets.
Key Responsibilities:
• NEW BUSINESS OPPORTUNITY DEVELOPMENT: An important part of the role involves identifying new business development opportunities across all products through strong relationships, competitive analysis, cold calling, and industry knowledge,



as well as generating new revenue streams for Dow Jones by selling products and services that meet clients' business needs. This requires conducting market analysis and executing a plan to develop the territory, understanding the full range of Dow Jones products and successfully bringing it to market.
• RETENTION: Maintain Dow Jones contractual revenue within the assigned client portfolio and ensure that Dow Jones products and services meet clients' business needs.
• RELATIONSHIPS: Maintain high levels of client satisfaction through regular communication with all clients and building strong working relationships with each of them.
• UPSELL AND RENEWALS: Develop and implement an upsell/cross-sell plan and manage all account renewals, initiating client communication at the appropriate time and fulfilling contractual obligations regarding the provision of account information to the client.
• ACCOUNT MANAGEMENT: Be responsible for all aspects of account management, inc

📌 Account Manager, Milan (Milano)
🏢 Dow Jones
📍 Milano