Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Deli/Bakery department. Support the day-to-day functions of the Deli/Bakery operations. Embrace the Customer 1ststrategy and encourage associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety
RESPONSIBILITIES
Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
Train and develop associates on performance of their job including inventory, stocking, CAO, Key Retailing and participate in the performance appraisal process.
Promote trust and respect among associates.
Communicate company, department, and job specific information to associates.




Establish performance goals for department and empower associates to meet or exceed targets through collaboration and teamwork.
Develop adequate scheduling to manage customer volume throughout hours of operation.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions and make suggestions regarding products sold within the department and throughout the store.
Slice deli meats and cheeses or Bakery items customers' requests using proper deli equipment in the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
Inform customers of Deli/Bakery specials and offer samples.
Use all equipment in deli such as the fryer, rotisary, heat lamps, and ovens according to company guidelines.
Prepare foods according to the food temperature logs and follow cooking instructions.
Develop and implement a department business plan to achieve desired results.
Imple

📌 DELI-BAKERY/DEPT LEADER (Italia)
🏢 Kroger Family of Companies
📍 Italia