We’re looking for a Country Manager working in Rome office.

Key Responsibilities

• Managing our day-to-day operations to achieve quality goals and accuracy for products.

• Support Hiring/Training/Scheduling/Coaching/Managing Trip Leaders/TEL’s performance management to meet company’s guidelines to achieve excellence goals

• Create a strong, high performing trip leaders’ team that exemplify the company’s culture and values and team spirit

• Ability to drive performance in a fast-paced environment and work under pressure

• Effectively participating with travelers on sites to support trip leaders/TELs and obtain live feedback from passengers

• Create strong relationship with primary and secondary vendors and support with buying goals

• Design new tours and identify, evaluate, and implement authentic experiences that immerse our travelers in Italian culture.

• 24/7 Emergency support and driving resolutions of operations/customer issues.

Qualifications





• Proven and effective travel industry and staff management experience in the tourism industry and working with American customers. (Minimum 5 years)

• Minimum bachelor’s degree educational background

• Excellent interpersonal / communication and problem-solving skills

• Proven vendor relations and negotiation skill is a plus

• Fluency in written & spoken English

• Proficient in Microsoft Word / Excel

• Ability to implement US Global Corporate Company of performance driven strategy on product quality, operation initiatives and cost management

• Strong leadership skills and experience managing and motivating high-performing teams.

• Proven success in making difficult decisions and taking calculated risks.

• Ability to implement a global business strategy.

• Experience leading projects and operational initiatives and managing costs.

• Strong attitude and enthusiasm for problem-solving and addressing deviations.

• In-depth knowledge of Italy, its culture, and its geography.

• Team spirit, flexibility,

📌 Country Manager (Italia)
🏢 Grand Circle
📍 Italia