pSpecialista Senior / Project Manager /ppIn this role you help create welcoming, well-run living and working environments for tenants within Hines properties. You will coordinate on-site services, maintenance, safety, and communications to support a high-quality tenant experience. You’ll work with cross-functional teams to organize events, manage shared spaces, and ensure smooth operations from move-ins to move-outs. This position offers the chance to influence daily life at the structure while aligning with Hines’ reputation for innovation and excellence. You’ll be the on-site point of contact who helps tenants feel supported and connected to the local community. /pullicompetitive rewards /liliopportunities to grow within a global firm /lilidiverse and inclusive culture /lilitrust and high standards /liliMove-in/out processes and tenant welcome /liliSite inspections and structure tour of shared areas /liliOrganize and supervise shared spaces; manage PMS and app implementation /liliCreate and coordinate on-site events and communications/branding /liliFinance support:



review tenant payments and balances /liliHandle tenant complaints and move-out communications for re-marketing /liliOn-site safety liaison and maintenance coordination /liliReceive and manage shipments; parcel collection as point of contact /liliInspect and coordinate minor maintenance interventions and deficiencies /liliProvide concierge services (bookings, reservations, upselling services) /liliVerify timely maintenance work and report malfunctions/interventions /liliMaintain internal procedures and best practices /liliInspect apartments during move-in/move-out and sign delivery/redelivery reports /liliPrepare reports as required by Operations Manager /liliCheck coworking space orders and ensure cleanliness and device readiness /liliSupport night alarm readiness and structure systems /liliCoordinate taxi/rental car bookings and tenant notifications /liliOversee tenant laundry delivery/pickup when not handled by laundry /liliCommunicate with tenants and vendors in multiple languages as needed /liliPossible transfer to other buildings for future openings /liliAvailability to work shifts, holidays, and weekends /liliSpeaking at least two languages fluently (Italian and English) /liliConfident with the use of technology /liliGood PR skills with tenants and external partners /liliKnowledge of structure systems and availability during night alarms /liliBasic administrative knowledge /liliWillingness to work shifts, holidays, and weekends /liliPotentially able to transfer to other buildings for future openings /liliProficiency with on-site technologies and apps /liliStrong organizational and multitasking abilities /li /ul #J-18808-Ljbffr

📌 Community Manager (Cusano Milanino)
🏢 Experteer Italy
📍 Cusano Milanino