14 ott
|
Goodwill of Colorado
|
Milano
14 ott
Goodwill of Colorado
Milano
pbJob Category /b: Retail Associate I /p pbRequisition Number /b: RETAI /p ul liPosted : October 8, **** /li liFull-Time /li liOn-site /li liRate : $***** USD per hour /li /ul h3Locations /h3 pShowing 1 location /p p***** E Colfax Avebr/Aurora, CO *****, USA /p ul liTravel Required : No /li /ul h3Description /h3 pbPlease Note: This position will be posted through 10/12/2026 /b /p pbPay: $***** HR.
/b /p pbFull-time positions are available.
Please tell us about your availability.
/b /p pbThis position will work at the entrance to our Store greeting customers as they enter the building, letting customers into the restrooms, checking receipts when customers are leaving and thanking customers for shopping with us.
We are looking for enthusiastic individuals with customer service experience who are willing to engage with customers.
Excellent customer service skills are a must!
/b /p pbJOB SUMMARY: /b /p pThe Associate I, Retail Customer Host will provide a welcoming first impression, greeting customers as they enter the store and thanking customers as they exit the store.
The Associate will be in contact with customers and is expected to be responsive in communication and provide excellent customer service.
As the first interaction a customer has with the store, it is important the Associate ensures a positive shopping experience.
/p pPart of the Associate's role is receipt checking, a loss prevention measure to verify customer receipts against purchases to prevent theft and fraud, while also ensuring accuracy in transactions and providing a point of customer service.
They are responsible for identifying discrepancies and communicating with customers and management to resolve problems and maintain a safe, welcoming shopping environment.
/p pbESSENTIAL FUNCTIONS: /b /p pbGreeting Customers: /b /p ul liWelcome the customers with a warm smile and a genuine greeting.
/li liProvide store information, answer questions, offer shopping carts or hand basket, direct customers to specific areas, manage customer flow during busy times, and maintain a friendly and organized entrance.
/li liShare relevant store information with the customer, such where items are located, discounts, etc.
/li liShare any upcoming event information with the customer.
/li /ul pbCustomer Exits: /b /p ul liThank the customer sincerely for shopping with us and supporting our mission.
/li liCustomers' receipts should be checked to verify purchases upon leaving the store.
Merchandise that cannot be validated by the receipt should be referred to point of sale (POS) for additional customer service.
/li liIf the customer does not have a receipt or has an invalid receipt, politely ask the customer to return to the store to be processed through the POS.
/li liFile appropriate reports with Risk department.
/li /ul pbOther: /b /p ul libTechnology Proficiency:
/b Use of handheld scanners, devices etc. to monitor transactions and or report incidents via Think Risk.
/li libGood observation: /b Keen sense of observation to monitor people and identify suspicious behavior while maintaining calm demeanor.
/li liFollow all retail center policies and procedures.
/li liFollow all safety processes and procedures to help provide a safe working environment for employees and customers.
/li liJob duties may extend beyond the tasks listed and may include additional responsibilities as required.
/li /ul pbQUALIFICATIONS: /b /p pTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
/p pbEducation: /b /p ul liA High School diploma or equivalent is preferred.
/li /ul pbExperience: /b /p ul liPrior Retail Store door attendant experience is a plus.
/li /ul pbOther: /b /p ul liMust have attention to detail and ability to make decisions.
/li liAbility to use basic technologies to be able to follow company standards.
/li liMust have the ability to use and operate computer programs (Microsoft, Think Risk, etc.) and other technology (phone, scanner, etc.).
/li liThe incumbent must have strong communication skills and the ability to take initiative in a situation.
/li liMust be able to communicate effectively with customers, managers, supervisors, staff, and peers.
/li liAbility to read, comprehend, write, and communicate effectively in English; bilingual is a plus.
/li liMust have the ability to effectively convey information and interact with diverse individuals.
/li liGood customer service skills and a positive attitude are essential for creating a positive customer experience and ensuring safety and satisfaction.
/li liProvide a friendly demeanor and have a positive and approachable attitude.
/li liThe capacity to handle customer inquiries and concerns calmly and professionally.
/li liThe ability to connect with people and build rapport.
/li liMust be able to work a varied schedule which may include weekends, evenings, and holidays as needed with occasional overtime.
/li liThe ability to stand for extended periods, especially in busy environments.
/li /ul pbThis position is eligible for Daily Pay!
Work today, get paid today!
We've partnered with DailyPay,
a voluntary agevolazioni to offer employees access to their pay on their own schedule.
/b /p pbFull-Time employees in our Retail and Sales/Operations Divisions are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings.
In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.
/b /p pb***Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.
/b /p pbGoodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.
/b /p pbGoodwill participates in E-Verify.
For more information on E-Verify, please contact DHS: or .
/b /p pbWe promote a Safe Drug-free Workplace.
/b /p h3Physical Requirements /h3 pbAttachment to Job Description /b /p pbJob Title: /b856 – Associate I, Retail Customer Host bDept Number: /bVaries - Retail /p pThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
/p h3Guide to Physical Requirements: /h3 ul libContinuously (5-8 hours) /b /li libFrequently (3-4 hours) /b /li libOccasionally (1-2 hours) /b /li libNever /b /li /ul pLIFTING: (as defined by ADA) /p pModerate: ***** lbs - OCCASIONALLY /p pCARRYING: /p pModerate: ***** lbs - OCCASIONALLY /p pPUSHING/PULLING - OCCASIONALLY /p pREACHING: /p pAbove Shoulder - OCCASIONALLY /p pAt Shoulder - OCCASIONALLY /p pBelow Shoulder - OCCASIONALLY /p pTWISTING - OCCASIONALLY /p pBENDING - OCCASIONALLY /p pKNEELING/CRAWLING – OCCASIONALLY /p pSQUAT - OCCASIONALLY /p pCLIMBING: /p pUse of legs only (stairs) - OCCASIONALLY /p pUse of arms legs (ladders) - NEVER /p pHEARING - CONTINUOUSLY /p pVISION: /p pVisual, close - CONTINUOUSLY /p pHANDS/FINGERS: /p pFine Manipulation - CONTINUOUSLY /p pRepetitive Movements - CONTINUOUSLY /p pWALKING - CONTINUOUSLY /p pSTANDING - CONTINUOUSLY /p pSITTING - NEVER /p pSPEAKING - CONTINUOUSLY /p pOTHER, please describe - /p h3Travel Required /h3 pNo .
/p pEqual Opportunity Employer/Protected Veterans/Individuals with Disabilitiesbr/This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
/p #J-*****-Ljbffr
📌 Retail Customer Host Associate - Havana Store (Milano)
🏢 Goodwill of Colorado
📍 Milano