pThis job description outlines the scope of responsibilities and key activities based on the organisation's needs.
It is not exhaustive and may be revised as business requirements evolve.
/p h3Lead the next stage of our growth in Italy /h3 pHardis Group is an international consulting, digital services and software company, recognised for its expertise in supply chain solutions, cloud technologies, data platforms and digital transformation.
As part of our continued international expansion, we are seeking an Operations Director to lead and accelerate the growth of Hardis Group Italia.
/p h3The opportunity /h3 pReporting to the executive leadership team, you will be responsible for defining and implementing the operational strategy of our Italian subsidiary.
You will lead business operations, develop high-performing teams, strengthen client relationships and ensure sustainable growth and profitability.
/p pYou will oversee the functional, technical and people-related aspects of project delivery, ensuring projects are completed on time and within budget, while managing client relationships in coordination with the sales teams.
/p h3Key responsibilities /h3 ul liOperational strategy and leadership /li liDefine and implement the operational roadmap for Hardis Group Italia.
/li liOversee operations, ensuring quality, efficiency and scalability.
/li liLead, develop and inspire multidisciplinary teams.
/li liDrive continuous improvement and operational excellence initiatives.
/li liBuild and maintain strong relationships with clients, partners and stakeholders.
/li liSupport business growth and expansion initiatives.
/li liManage operational risks and ensure business continuity.
/li /ul h3Detailed responsibilities /h3 h3Business development within existing accounts /h3 pStrengthen relationships and grow business with existing clients.
/p pContribute to the design and development of high-value service offerings and participate in presales activities.




/p pSupport the sales team in presenting the company's delivery model and organisational structure.
/p h3Operations and project delivery management /h3 pOrganise day-to-day operations.
/p pEnsure successful project delivery in terms of quality, budget and timelines.
/p pAnticipate risks and deviations, and establish and manage the corresponding action plans.
/p pRegularly monitor projects, including workload, costs, quality, timelines and client service levels.
/p pManage project resource allocation and internal and external service providers.
/p pPrepare and lead client steering committee meetings.
/p pManage projects directly when necessary or take over project leadership when the situation requires it.
/p pDeliver projects in line with commitments on scope, cost, quality, timelines and service levels.
/p pCoordinate Build and Run activities.
/p pEnsure company policies and legal requirements are clearly communicated and properly implemented.
/p pLead recruitment processes, interviews and onboarding programmes.
/p pConduct annual performance reviews and manage salary increases and bonuses in accordance with the Group's HR policy.
/p pProvide strong and engaged leadership to maintain team cohesion and high levels of motivation.
/p pCommunicate and implement the company's strategy and the Group's HR policies, while adapting processes to the subsidiary's specific needs.
/p pPromote and monitor skills development; define and support action plans to strengthen individual capabilities and improve collective performance.




/p pDefine the subsidiary's budget in collaboration with senior management.
/p pDrive improvements in the subsidiary's profitability in line with the business plan agreed with Hardis Group.
/p pOversee commercial operations, financial performance and investments.
/p pControl expenditure and optimise costs; prioritise initiatives based on expected return on investment (ROI) and business growth potential.
/p pManage project financial performance and profitability in collaboration with Project Managers.
/p pReport on the subsidiary's financial results, profit and loss (PL) and profitability.
/p pOversee invoicing.
/p pDevelop and implement plans to improve operational efficiency and reduce costs.
/p h3Information security /h3 pUnderstand information security challenges and threats.
/p pApply the security policies and rules in force.
/p pReport and escal ...?
/p pFollow the rules and procedures defined by the Information Security Policy (ISP) to ensure information security and data protection, particularly within the framework of ISO ***** certification.
/p h3Profile required /h3 ul liA master's degree in engineering, business administration, information systems or a related field.
/li liA minimum of 10 years of professional experience.
/li liAt least 5 years of experience in a general management or senior leadership role.
/li liA proven track record in improving operational performance and driving organisational development.
/li liExperience managing international teams and complex client environments.
/li liStrong profit and loss (PL) management skills.
/li /ul h3French would be an asset.
/h3 pAt Hardis Group, we foster an environment where everyone can truly be themselves: convinced that diversity of backgrounds and profiles is a strength, we carefully review all applications with an inclusive and respectful approach toward each individual.
/p #J-*****-Ljbffr

📌 Opérations Director (Legnano)
🏢 Hardis Supply Chain Italy | Insights
📍 Legnano