pThe Leading Hotels of the World is seeking a Senior Manager, Hotel Commercial Marketing serving as the strategic marketing advisor for an assigned portfolio EMEA member hotels.
Reporting to the Senior Director, Hotel Commercial Marketing, this role partners with member hotels in the region to strengthen their marketing performance and achieve their commercial objectives through strategic marketing guidance and the effective use of LHW's marketing programs, channels, services, and commercial solutions.
/ppAs the marketing pillar within LHW's integrated commercial advisory model, this role partners closely with Sales, Revenue Management, Member Experience, and Marketing teams to develop coordinated commercial strategies that support hotel growth.
The Senior Manager serves as the primary marketing relationship for assigned hotels, translating marketing performance, customer insights, and commercial opportunities into actionable recommendations while providing a seamless connection to LHW's broader marketing capabilities.
/ppThe role also serves as the voice of EMEA member hotels within Marketing, sharing regional insights and hotel feedback that help shape audience strategies, content priorities, digital capabilities, and future marketing solutions.
The Senior Manager also provides day-to-day leadership, coaching, and development for the Manager, Hotel Commercial Marketing, ensuring consistent delivery of LHW's advisory model across the region.
/ppThis is a full-time position located in Milan.
We offer flexible workplace policies that allow for working remotely 3 days a week and require being in our Milan office 2 days a week (Wednesdays and Thursdays).
/ph3Key Responsibilities /h3h3Hotel Commercial Advisory /h3ulliServe as the primary marketing advisor for an assigned portfolio of EMEA member hotels, developing strategic marketing recommendations aligned with each hotel's commercial objectives and business priorities.
/liliLead marketing planning, business reviews, new member marketing onboarding, and ongoing marketing consultation throughout the membership lifecycle.
/liliAdvise hotels on marketing strategy, digital marketing best practices, customer engagement, and commercial opportunities while helping maximize participation in LHW's marketing programs, channels, services, commercial solutions, and third-party marketing offerings.
/liliAnalyze hotel marketing performance, campaign participation, media value, digital insights, and commercial outcomes to identify opportunities and provide actionable recommendations.
/liliPartner with Audience Strategy Marketing to communicate the value and impact of LHW's marketing activities through hotel-specific performance reporting, media value, and commercial insights.
/liliCapture hotel feedback, regional market trends, and commercial opportunities to inform audience strategies, content priorities, digital capabilities, and future marketing solutions.




/li /ulh3Regional Leadership Team Development /h3ulliLead the Hotel Commercial Marketing team across EMEA, ensuring consistent delivery of LHW's hotel commercial marketing advisory model and alignment with global standards and priorities.
/liliPartner across Marketing, Sales, Revenue Management, Member Experience, and Digital teams to align commercial priorities and deliver integrated marketing solutions for member hotels.
/liliPartner with Audience Strategy Marketing and the Content Creative Studio to identify hotel merchandising opportunities across LHW-owned channels.
/liliShare regional best practices, market intelligence, and commercial insights to strengthen LHW's marketing capabilities and member value proposition.
/liliRepresent the EMEA region in enterprise marketing initiatives, advocating for member hotel needs while helping shape future marketing programs, commercial solutions, and member-facing capabilities.
/li /ulpOf course, this is just a sample of the kinds of work this role will require!
You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at the company's discretion, or otherwise applicable with local law.
/ph3People Management Responsibilities /h3ulliOne direct report: Manager, Hotel Commercial Marketing (EMEA) /liliLead, coach, and develop Manager, Hotel Commercial Marketing (EMEA), providing ongoing performance feedback, development planning, and mentorship.
/liliFoster a collaborative, customer-focused team culture that promotes knowledge sharing, continuous improvement, and consistent delivery of the Hotel Commercial Marketing advisory model.
/liliSet clear priorities, monitor performance, and support individual and team development to achieve regional and organizational objectives.
/li /ulh3Skills /h3ulliStrong knowledge of marketing strategy, digital marketing, customer engagement, and commercial planning.
/liliAbility to analyze marketing performance, digital analytics, commercial data, and customer insights to develop strategic, actionable marketing recommendations that strengthen hotel performance and member value.
/liliExperience building and improving operational processes, methodologies, playbooks, and best practices.
/liliExcellent relationship management and consultative communication skills, with the ability to influence stakeholders and build trusted partnerships.
/liliStrong project management, organizational, and prioritization skills with the ability to manage multiple initiatives simultaneously.
/liliDemonstrated ability to collaborate effectively across Marketing, Sales, Revenue Management,



Member Experience and Digital teams.
/liliStrong presentation and facilitation skills.
/liliDemonstrates initiative, continuous improvement, and a customer-focused mindset while fostering collaboration and operational excellence.
/li /ulh3Education and Experience /h3ulliBachelor's degree in Marketing, Business, Hospitality, Communications, or a related field.
/lili7–10 years of progressive experience in marketing, digital marketing, hospitality, commercial strategy, consulting, or a related field.
/liliDemonstrated experience developing strategic marketing recommendations that drive commercial performance and business growth.
/liliExperience managing strategic client, partner, or stakeholder relationships in a consultative environment.
/liliExperience collaborating across cross-functional marketing and commercial teams.
/liliHospitality, travel, luxury, or membership organization experience preferred.
/liliFluent in English, Italian and French /li /ulh3Benefits /h3pThe Leading Hotels of the World fosters a high-performance culture and generously rewards its employees for their contributions.
Here is just a preview of the benefits we offer: /pulliCompetitive Salary and benefits package /liliAnnual incentiveopportunity /liliUp to $500 for home office setup credit /liliUp to $500 travel credit that supports and encourages our employees' passion for travel /liliCollaborativeandinclusiveworkenvironment /liliFlexible working arrangements /li /ulh3About The Leading Hotels of The World, Ltd. (LHW) /h3pComprised of more than 400 hotels in over 80 countries, LHW is the largest collection of independent luxury hotels.
In ****, 38 independent hoteliers came together to create LWH.
Since then, the Company has carefully curated distinctive hotels, resorts, inns, chalets, villas, and safari camps from the snow-capped Alps of Europe to the African veldt, to share them with adventurous souls who seek the remarkably uncommon.
The LHW community is filled of exceptional individuals, united by a passion for the surprising discoveries and details that come with every experience.
LHW's collection covers the globe and promises a broad range of destinations and uncommon experiences, enhanced by LHW's tiered guest loyalty program Leaders Club.
From converted former palaces, and countryside retreats run by the same families for generations, to gleaming skyscrapers in dynamic urban centers, serene private island escapes, glamorous tented camps - and beyond - explore, find inspiration, and experience unforgettable travel moments.
For more information visit: Facebook at @LeadingHotels, Twitter at @LeadingHotels and Instagram @leadinghotelsoftheworld /ppLHW is an equal opportunity employer.
LHW does not discriminate on the basis of religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information or any other applicable legally protected category.
/p #J-*****-Ljbffr

📌 Senior Manager, Hotel Commercial Marketing Emea (Milano)
🏢 Leading Hotels of the World
📍 Milano