Hosco We are on the lookout for a passionate Reservations Agent to join the summer season 2027 of Jumeirah Capri Palace. The main duties and responsibilities are: • Assisting and advising customers displaying excellent knowledge of the variety of options provided. • Making reservations for customers based on their requirements and preferences. • Helping plan travel itineraries by suggesting local tourist attractions and places of interest. • Processing payments and sending confirmation details to customers. • Sorting out any issues that may arise with bookings or reservations. • Selling and promoting reservation services. • Answering any questions customers might have about the reservation process according to Jumeirah standards. • Up-selling, when appropriate, by informing customers of additional services or special packages. • Providing support to customers who may need to amend or cancel a reservation. Settore: Hospitality/Turismo/Viaggi Ruolo: Customer Service
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