At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. We are currently seeking a Manufacturing Quality Specialist - NPDI to join our dynamic team in Tognana, Italy
The role focuses on driving product NPDI functions. Providing direction and support for implementation and continued use of tools and methods utilized in the improvement of system reliability. Leading implementation and applying advanced quality processes, methods and tools for all new product development programs and developing and reporting critical product metrics for warranty and reliability tracking and projections.
Determine the data driven top customer field issues list,



verify an owner is assigned and status is reported weekly.
Lead cross-functional teams to implement corrective actions through problem solving process. Visit customers to proactively see installations and document improvement needs. Visit customers to understand the nature of the issue and get definite corrective action initiated in the organization.
Track shipments of new products, Pareto and report issues and assist in assigning ownership to the problems.
Support product transfer process and assist with product audit feedback and early field issue reporting.
Present reports to organization regarding Quality performance. Develop 8D and Customer reports on reported issues. Communicate internally and externally on outcomes of investigations. Work with internal teams, including Engineering, Service, Manufacturing/Operations, Sales, Offering Management, and Supplier Quality to resolve quality issues impacting customers.

📌 Manufacturing Quality Specialist (Italia)
🏢 Vertiv
📍 Italia