Manning Global, an Internationally renowned staffing and managed services organization specializing in providing staffing solutions for leading corporations in AI, IT & Telecoms, Engineering, Digital Media, Automotive and Renewable Energy is recruiting for Transition Manager on behalf of one of their blue-chip international clients to join their organization in Italy.

Job Title

Transition Manager

Employment

Tempo pieno

Start Date

November/2026

Country

Milano - On site - Italy

Salary range

65 000.00 EUR - 75 000.00 EUR per year, dependent upon experience

Contact

Bojan Ulemek on: 49 (0) 89 23 88 98 671

Key Responsibilities

- Own end-to-end transition of the agreed scope from incumbent vendors

- Define and manage the integrated transition plan covering mobilization, KT, forward shadowing, reverse shadowing, stabilization and handover.

- Establish transition waves aligned to applications, value streams, release commitments, business criticality and operational risk.

- Coordinate incumbent SMEs, customer stakeholders, client leads and third parties for timely knowledge transfer.

- Drive collection and validation of architecture documents, SOPs, runbooks, code repositories, incident history and operational knowledge.

- Define entry and exit criteria, quality gates, readiness checklists and formal sign-offs for every transition phase.

- Track KT coverage, playback results, competency assessments, knowledge gaps, open actions,



risks and dependencies.

- Ensure the client teams achieve independent delivery capability through forward shadowing and reverse shadowing.

- Coordinate resource onboarding, system access, security clearances, tools, environments and infrastructure readiness.

- Protect production stability, ongoing releases, SLA performance and business continuity throughout the transition.

- Maintain the transition RAID log, dashboard, governance cadence and executive status reporting.

- Lead transition issue resolution, escalation, mitigation and recovery planning across all workstreams.

- Manage transition scope, schedule, effort, assumptions, dependencies and compliance with contractual commitments.

Experience/Qualifications

- 15 years in IT services, with at least 5 leading large-scale ADM/AMS transitions from incumbent vendors

- Hands-on experience running KT, forward shadowing, reverse shadowing, stabilization and handover with formal entry/exit criteria

- Multi-vendor environment experience; comfortable coordinating incumbents, customer teams and third parties

- Strong RAID management, governance cadence and executive reporting

- Telecom or telco digital channels background strongly preferred

- Understanding of contractual/SLA obligations in outsourcing deals

- PMP/PRINCE2/ITIL is a plus

- Fluent English; Italian highly preferred

📌 Transition Manager (Milano)
🏢 Manning Global
📍 Milano