About

General Description

Quest Support Services Inc is a private agency that provides services that enhance the lives of people with disabilities. The Supervisor of ERC is management role that assists in staffing and managing all functions of employee resources.

Job Duties

- Manage employment records and employee data
- Facilitating training and assist during Agency Orientation
- Issue appraisals and disciplinary action
- Support employees with accommodation planning for workplace and out-of-work injuries
- Participate in onboarding, offboarding, and hiring
- Facilitate scheduling
- Assist in HR-related matters including processing grievances and complaints
- Assist in processing immigration procedures
- Participate in individual care related duties as needed including Emergency On-call

Essential Skills

Leadership & professionalism

Professional writing/documentation

Strong Interpersonal communication

Prioritize, adapt, and organize

Ability to manage pressing deadlines and time-sensitive tasks





Ability to triage resources

Communicate effectively

Requirements/Qualifications

Post-secondary education in Human Services, Management, or a related discipline

Minimum of 1 year experience in Employee Resources

Experience in a leadership role is considered an asset

Valid Class 5 Driver’s License; vehicle to be used for work purposes with $2 million liability coverage

Clear Criminal Record

Position Details

Hours: Monday to Friday 8:00 - 16:30 (possibility of 09:00-17:00 hrs)

Salary: $54,000 - $56,000

Additional Benefits: Paid Time Off

Alberta Blue Cross Benefits

Lethbridge Fitness Club Corporate Membership Rates

Applicants must upload a cover letter and resume to Avanti posting referencing Melissa Clarke. Only those applicants successful for an interview will be contacted.

Application Deadline: October 28, 2026 @ 8:00am

📌 Staffing Supervisor - ERC (Italia)
🏢 Quest Support Services
📍 Italia