Your Contribution:

- Manage customer orders by verifying commercial terms, minimum quantities, and delivery times.

- Promptly communicate lead times to customers and ensure on-time delivery of orders.

- Manage customer requests and inquiries, ensuring timely and accurate communication.

- Support the resolution of critical issues related to delays, material shortages, or changes to the production plan.

- Verify the feasibility of MRP plans and contribute to the planning of production activities.

- Ensure alignment between customer priorities, production capacity, and material availability.

- Monitor deliveries and collaborate with Production and Warehouse to ensure compliance with agreed-upon dates.

- Monitor and evaluate supplier performance.

- Help maintain inventory levels in line with company guidelines.

- Update and verify data in the company’s management system (SAP).

- Manage reporting

Your Qualifications and Experience:

- Good knowledge of Excel

- Proficiency in English

- Excellent command of Italian

- Priority management

- Good communication and interpersonal skills

- Preferred Skills: Knowledge of ERP/MRP systems, preferably SAP

Do you have any questions?

[email protected]

📌 Customer Service & Supply Planning Specialist (Trento)
🏢 Mahle
📍 Trento