17 ott
|
Unobravo International
|
Lombardia
17 ott
Unobravo International
Lombardia
From day one at Unobravo, we’ve been on a mission to make mental health support truly accessible to everyone by normalizing therapy, fostering openness, and breaking down the stigma that still surrounds it. Our success is driven by an exceptional team dedicated to providing high-quality, accessible care, anytime, anywhere. With over 9,500+ qualified therapists and more than 10 million therapy sessions delivered, we’re proud to have made a meaningful difference in countless lives.
With the mission of making mental well-being an integral part of the workplace, Unobravo brings its vision to companies through its psychological support program, guided by the belief that "In the company of the future, mental well-being has a permanent place." We partner with organizations to make psychological support accessible to employees while helping companies drive program adoption through targeted engagement initiatives and awareness activities. By integrating mental well-being into the employee experience, we contribute to building healthier, more inclusive and supportive workplace cultures where people and organisations can thrive.
Seniority: Mid-senior level Languages: Italian, English To take our company to the next level, we are looking for a Client Success Manager to join our B2B Team. You will report to our Client Success Lead and will own the success , retention and growth of a portfolio of corporate clients.
Stakeholder Management: Owning and nurturing relationships with key stakeholders, driving strong account governance and long-term partnerships.
Tracking key metrics and translating insights into scalable, data-driven actions.
Account Growth: Identifying renewal and upsell opportunities in collaboration with Sales and cross-functional teams.
Operational Excellence: Ensuring operational alignment and proactive issue resolution to deliver a high-quality experience and exceptional stakeholder satisfaction. 4+ years in Client Success, Account Management, or similar roles ( B2B preferred; HR Tech/Welfare is a plus ). ~ Proven experience with structured Client Success frameworks , including QBRs, account health scoring and playbooks. ~ Excellent communication and presentation skills, including with senior stakeholders. ~ Hands-on experience with CRM tools (Hubspot knowledge is a plus) ~ Passionate about mental health and well-being , with a strong desire to contribute to a mission-driven organization. Not everyoxy checks every box, and that’s okay. Get access to exclusive discounts on psychotherapy sessions with our professionals: your well-being comes first.
Enjoy unforgettable company retreats , team-building experiences , nationwide aperitivo parties and more..
Free Online Language Training
We speak your language,
and want you to speak ours! Enjoy free membership and conversation courses on our language platform to grow personally and professionally. All employees can enjoy a day off on the month of their birthday .
On World Mental Health
Day, we step back together, giving each of us an additional day off to rest, reflect and recharge.
Inclusive Parental Leave
Available for all parents , including biological fathers, same-sex parents, adoptive, and foster parents. Because every family deserves time to connect. At Unobravo, what truly connects us isn’t just what we do — it’s how we do it.
We value individuality and believe that diverse perspectives make us stronger. We’re proud to be an equal-opportunity employer and to provide reasonable accommodations to ensure a fair and accessible hiring process for all. If you require any support or adjustments during the application or interview process, please let us know, we’ll do our best to make sure you have a positive experience.
If your profile matches the role, we’ll reach out to schedule an introductory call. You might be invited to complete a case study and will meet your future manager and key team members along the way, so you can get a real sense of what it’s like to work with us, because finding the right fit goes both ways. And don’t worry!
You’ll always have a dedicated point of contact from our Talent team to guide you through each step and make sure you have the best possible experience. #
📌 Client Success Manager (Lombardia)
🏢 Unobravo International
📍 Lombardia