The Role

This is not a typical field service role.

We are looking for a highly adaptable, hands-on Service Engineer to support advanced Electrophysiology capital equipment across Italy and Emerging Markets, with additional exposure across the wider EMEA region.

If you enjoy working in different countries, solving complex problems under pressure, and being where you're needed most — this role offers a unique opportunity to operate at the heart of a truly international service organisation.

What Makes This Role Different This is a reactive, SLA-driven service environment.

Customer systems are critical — when they go down, you respond

Plans will change — often at short notice

Preventative maintenance may be interrupted or rescheduled

Travel can be dynamic, last-minute, and cross-border

We are looking for someone who thrives in that reality — not someone who needs a structured, predictable week.

Your Region Primary focus: Italy & Emerging Markets

Flexible workload split depending on demand)

Secondary responsibility: support across wider EMEA

You will be part of a collaborative EMEA team, stepping in wherever support is needed.

What You'll Be Doing Installing, maintaining, and troubleshooting advanced EP medical systems

Supporting hardware, software, and hospital IT/network connectivity

Scheduling planned PM work whilst also ready to respond to urgent break/fix situations within SLA timelines

Reprioritising your workload based on customer‐critical needs

Travelling extensively (70%+) across multiple countries

Working closely with clinical, commercial, and technical teams across the region

What We're Looking For Mindset (Most Important) You stay calm and effective when plans change

You enjoy problem‐solving in unpredictable environments





You take ownership and act quickly when customers need support

You are comfortable working with limited planning and short notice travel

You see disruption as part of the role — not a frustration

Experience & Skills Field service experience (medical devices preferred, but not essential)

Strong technical skills (electronics, IT, networking)

Confident working in hospital or clinical environments

Ability to troubleshoot under pressure

Languages Italian and English required

Additional European languages are a strong advantage

Travel & Location Based in Milan or surrounding area (close to a major airport preferred)

High travel role (70%+)

Regular international travel across Italy, Emerging Markets, and EMEA

Expect short-notice travel and dynamic scheduling

Who This Role Is Perfect For Engineers who enjoy variety, travel and international exposure

People who thrive under pressure and like solving urgent problems

Self‐starters who don't need rigid structure to perform

Individuals motivated by customer impact and critical response

Who This Role Is NOT For Those who prefer highly structured, predictable schedules

Those who struggle with frequent changes in plans

Those who require long lead times for travel and planning

Why Join Us Work on cutting‐edge medical technology

Be part of a highly skilled, international team

Gain exposure across multiple countries and healthcare systems

Play a critical role in patient‐impacting technology uptime The base pay for this position is N/A In specific locations, the pay range may vary from the range posted.

JOB FAMILY: Field Services

DIVISION: EP Electrophysiology

LOCATION: Italy > Milan : Viale Edison 110, Edison Park Centre

WORK SHIFT: Standard

TRAVEL: Yes, 75 % of the Time

MEDICAL SURVEILLANCE: Not Applicable

SIGNIFICANT WORK ACTIVITIES: Not Applicable

📌 Capital Equipment Service Engineer -Electrophysiology (Milano)
🏢 Abbott
📍 Milano