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Sales Account Manager B2C

The Ploom Champions Manager leads and develops the dedicated Ploom Champions field organization, ensuring high-quality execution of business-to-consumer activities across strategic points of sale. The position drives consumer acquisition quality, conversion performance and a premium brand experience by defining clear standards, coaching the field team, monitoring key performance indicators and ensuring compliance with Ploom engagement guidelines and company requirements.

Position:

As the Ploom Champions Manager, you will:

• Lead, coach and develop Ploom Champion Coordinators and the wider field team, establishing clear objectives, accountability and performance standards





• Build effective people-management routines through one-to-one meetings, field visits, feedback, performance reviews and development plans

• Identify capability gaps and coordinate onboarding, training and upskilling activities

• Ensure consistent, high-quality execution across strategic stores and resellers

• Drive personalized, consultative and compliant adult-consumer interactions supporting guided trial, purchase conversion, registration and post-sales follow-up

• Ensure effective use of materials, visibility assets, engagement tools, scripts, selling practices and operational procedures

• Define governance routines covering planning, briefing, reporting, field supervision, quality checks and escalation

• Monitor individual and team performance against acquisition quality, conversion, registrations, sales contribution, productivity, execution quality and compliance indicators

• Implement corrective actions and standardize wa

📌 SALES ACCOUNT MANAGERC (Milano)
🏢 Jt International
📍 Milano