Position summary
The Area Credit Manager is a senior in-country, individual-contributor role within the Credit and Collections organization. Acting as the local face of I2C for a defined country/area, the role holder manages a portfolio of the most complex, strategic, and critical customer relationships. The Area Credit Manager holds expanded decision-making authority - within delegated limits - over payment plans, order release/hold decisions, and credit limit for higher-risk or higher-value accounts, without carrying formal people-management responsibility. The role combines deep local market and customer knowledge with a managerial level of judgment, autonomy, and stakeholder influence, safeguarding the company's assets, maximizing cash flow and liquidity, and supporting the sales effort at the country/area level.
Essential duties & responsibilities (detailed description)
Credit
• Act as the senior local point of contact for Sales and country leadership on credit-related matters,
partnering closely with the Credit Risk Team and the I2C Associate Manager to define and propose risk strategy for the area and spread the credit risk mindset around organization.
• Independently approve or decline order release/hold decisions within delegated authority limits, escalating only cases that exceed those limits or carry elevated risk.
• Review, recommend, and where authorized approve credit limits for critical or higher-risk customers, ensuring analyses are properly documented and aligned with policy.
• Structure, negotiate, and approve payment plans and settlement terms with critical/past-due customers beyond the authority level granted to analysts.
• Provide input on Bad Debt reserve adequacy for the accounts under direct ownership, ensuring alignment with the Bad Debt policy and methodology.
Collections
• Own and manage a portfolio of strategic, complex, or critical customers in the country/area, leading and finalizing face-to-face negotiations
📌 Area Credit Manager (Milano)
🏢 Stryker
📍 Milano
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