What we do​

​msg global solutions leverages cutting-edge technologies, including AI, to solve business challenges. We partner with industry leaders like SAP and AWS to deliver enterprise solutions to Fortune 500 companies, transforming data into valuable insights.

Our solutions reshape industries such as finance, insurance, and manufacturing, specializing in:
- Advanced analytics and AI technologies
- Industry-specific technologies and IoT integration
- Data-driven operational excellence

By partnering with us, organizations can transform their business models, uncover new revenue streams, and achieve operational excellence. As part of the msg group, we combine specialized agility with global IT resources to shape the future of business.

What you will do

You build the things that actually do the work. Starting from a business process and the people who run it, you decide how that process breaks down into steps a model can handle, what context each step needs, which tools it may call, when a human has to be asked, and how anyone can tell whether the result is correct.





This is applied engineering rather than research. You will not be training foundation models. You will be making general-purpose ones reliable enough that a business is willing to let them touch real work, which is a harder problem than it sounds and a different skill entirely.

Accuracy is the number you own. When something works 80% of the time and has to work 98% of the time, closing that gap is the job.

• Turn business processes into working agents: decompose the process, define the steps, the tools, the handoffs and the points where a human has to decide.

• Design and build retrieval pipelines: chunking and indexing strategy, embedding model selection, hybrid dense and keyword search, cross-encoder reranking, and grounding that keeps answers tied to real source data.

• Treat prompt and context engineering as an engineering discipline, with versioning, tests and measurement rather than tweak

📌 Senior AI Engineer (Milano)
🏢 Msg Global Solutions
📍 Milano