Capgemini Napoli is seeking a Senior Service Delivery Manager to oversee the delivery of ongoing services, ensuring adherence to contractual requirements and service level agreements. You will drive continuous improvements with client representatives and coordinate with internal teams to maintain high service quality.
In this role, you will manage day-to-day operations, optimize service delivery, and contribute to stronger client satisfaction and potential new business opportunities.
📌 Senior Service Delivery Manager: Client Success (Napoli)
🏢 Capgemini
📍 Napoli
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