Capgemini Italia is seeking an experienced Senior Service Delivery Manager to oversee the quality and delivery of services to key clients in Piemonte. You will manage day-to-day operations, ensure contractual commitments are met, and lead service improvements in collaboration with client representatives.
You will partner with cross-functional teams to align service strategy with cost efficiency, drive continuous improvement, and maintain high client satisfaction across multiple engagements.
📌 Strategic Service Delivery Leader (Piemonte)
🏢 Capgemini
📍 Piemonte
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