As part of LIXIL, GROHE is a global leader in bathroom and kitchen solutions, driven by a passion for quality, design, and cutting-edge technology. To support our continued growth and strategic decision-making, we are looking for an IT Onsite Specialist, Italy & Adria, LIXIL Europe to join our team.
Location
Grohe S.p.A. – Via Crocefisso 19, 20122 Milano
Your Impact
As our IT Onsite Specialist, you will be the local IT reference for the Italian & Adria markets site, covering both site-specific and regional responsibilities across business applications, data, infrastructure and user support.
You will keep systems secure and running, support colleagues and top management every day, and contribute to global LIXIL and regional IT projects.
What You’ll Do
Data, EDI & Order Management
• Monitor and troubleshoot EDI, order processing and backend logistics flows (GOL), while supporting Revenue Management applications for OOH and Agent channels.
• Manage data cubes (MS Analysis Services, Google BigQuery), develop and optimize SQL queries for business reporting,
and support FSD/CSD implementation.
Facilities, Telecom & Device Management
• Manage physical access and security systems, including alarms, parking, corporate badges and attendance logs.
• Manage corporate mobile devices through Apple Business Manager and Microsoft Intune, including policies and contracts in line with HQ and Regional guidelines.
• Administer local telephony and contact center infrastructure (Cisco Unified CM/CCX).
User Support & Operational Excellence
• Provide 2nd-level end-user and VIP support, including technical and A/V setup and live support for meetings, conferences and events.
• Ensure preventive maintenance of IT equipment and appropriate ergonomic workstation set-ups, both onsite and remotely.
IT Infrastructure, Security & Compliance
• Ensure data, network and remote-access security in line with LIXIL standards, including LAN/cabling, hardware upgrades, backups and secure VPN/netwo
📌 IT Onsite Support Specialist (Milano)
🏢 Grohe
📍 Milano