Guided by the culture “the calling”, rosewood rome seeks a night manager to ensure smooth night operations of the front office and bell‑man team, delivering a seamless luxury guest experience. Key responsibilities * supervise and lead the night front office team, ensuring efficient overnight operations * train, coach and develop night staff * manage late arrivals, early departures and special guest requests after housekeeping and room service close * coordinate with concierge, housekeeping, food & beverage, spa and valet to guarantee a seamless guest experience * monitor reservations, financial reports and night‑audit procedures; oversee billing and credit limits * maintain accurate guest records in the property management system * track kpis and propose continuous‑improvement initiatives * ensure compliance with internal procedures,



safety regulations and quality standards * work closely with security to guarantee guest and employee safety throughout the night * keep front office and back‑office areas clean, organized and secure * support sustainability initiatives and promote environmental best practices * participate in recruitment, selection and performance development of guest services associates * monitor punctuality, appearance and grooming standards of all associates * contribute to upselling goals in collaboration with revenue and sales teams Qualifications * qualifications3‑5 years supervisory experience in rooms operations, preferably in 5‑star luxury hotels * strong leadership, guest‑service mindset and organizational skills * fluent in english and italian (spoken and written) * bachelor’s degree in hotel management or business (preferred) salary range: €29,000 – €33,000 gross per year. #J-18808-Ljbffr

📌 Night manager (Roma)
🏢 Rosewood Hotel Group
📍 Roma