Specialista Senior / Project Manager In this role you help create welcoming, well-run living and working environments for tenants within Hines properties. You will coordinate on-site services, maintenance, safety, and communications to support a high-quality tenant experience. You’ll work with cross-functional teams to organize events, manage shared spaces, and ensure smooth operations from move-ins to move-outs. This position offers the chance to influence daily life at the structure while aligning with Hines’ reputation for innovation and excellence. You’ll be the on-site point of contact who helps tenants feel supported and connected to the local community. * competitive rewards * opportunities to grow within a global firm * diverse and inclusive culture * trust and high standards * Move-in/out processes and tenant welcome * Site inspections and structure tour of shared areas * Organize and supervise shared spaces; manage PMS and app implementation * Create and coordinate on-site events and communications/branding * Finance support:
review tenant payments and balances * Handle tenant complaints and move-out communications for re-marketing * On-site safety liaison and maintenance coordination * Receive and manage shipments; parcel collection as point of contact * Inspect and coordinate minor maintenance interventions and deficiencies * Provide concierge services (bookings, reservations, upselling services) * Verify timely maintenance work and report malfunctions/interventions * Maintain internal procedures and best practices * Inspect apartments during move-in/move-out and sign delivery/redelivery reports * Prepare reports as required by Operations Manager * Check coworking space orders and ensure cleanliness and device readiness * Support night alarm readiness and structure systems * Coordinate taxi/rental car bookings and tenant notifications * Oversee tenant laundry delivery/pickup when not handled by laundry * Communicate with tenants and vendors in multiple l
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