ph3The role /h3 pAs a bCritical Operations Manager (COM) /b, you will be responsible for bmanaging critical operations activities /b within the bData Center /b, ensuring the bsafe and continuous operation /b of the facility and the delivery of a bhigh-quality service /b to customers and users. You will blead the Critical Operations team /b, bmanage relationships with customers and suppliers /b, and ensure bmaintenance and operational activities /b are performed according to bcompany processes, methods, and safety standards /b. /p h3Key Responsibilities /h3 ul liLead critical operations activities for the Data Center, ensuring safe and continuous operations and high-quality service delivery /li liLead and manage the Critical Operations team /li liMonitor site operations through BMS and PMS platforms /li liManage routine activities on electrical and mechanical equipment /li liEnsure timely and effective responses to customer and user needs /li liEnsure all scheduled maintenance activities are completed on time /li liManage critical situations and extraordinary operational activities /li liPlan and manage technical tasks and equipment /li liApply maintenance processes and operational methods /li liVerify compliance with safety standards and the correct use of PPE /li liManage relationships with customers and suppliers /li liAttend periodic meetings with customers /li liPrepare and maintain operational documentation, including RCA, SOP, MOP, EOP, and reports /li liManage customer cases through NetSuite and activities through Modius /li liSupport the development of the technical and interpersonal skills of team members /li /ul h3Required Skills And Background /h3 ul liAt least 5 years of experience in maintenance activities within an industrial environment; experience in critical environments is an advantage /li liGood knowledge of critical infrastructure maintenance and repair activities /li liHigh school diploma or University degree in Electrical or Mechanical Engineer
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