h3Front Desk Supervisor - 4* Hotel (Rome) /h3 pID: 9028 /p h3bWelcome to Eurostars Hotel Company, The Happiness Industry /b /h3 pEurostars Hotel Company is the hotel division of Grupo Hotusa, comprising the brands Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels and Tandem Suites. /p pOur portfolio currently includes more than 300 hotels across over 23 countries worldwide. Our activity is backed by extensive know-how that is reflected across all areas, from hotel management to brand values and the care we take in shaping the guest experience. /p pWe are convinced that a company’s success lies in the development of talent and the enthusiasm of its people. For this reason, we seek individuals who are passionate about their work and eager to grow with us. /p h3bWould you like to join the Happiness Industry? /b /h3 pWe are looking for a bFront Desk Supervisor /b for our bExe International Palace (4*) in Rome, Italy /b. /p h3bWhat will you be responsible for? /b /h3 ul liSupervising the daily Front Desk operations,



ensuring smooth check-in and check-out processes and high-quality guest service. /li liSupporting and coordinating the Front Office team, ensuring proper shift organization and task allocation. /li liHandling guest requests, incidents and complaints, providing efficient and customer-oriented solutions. /li liEnsuring compliance with internal procedures, service standards and company policies. /li liAssisting in the training and development of Front Desk staff. /li liMonitoring reservations, room availability and billing processes to guarantee accuracy. /li liCollaborating closely with other departments (Housekeeping, Maintenance, FB) to ensure seamless operations. /li /ul h3bWhat are we looking for? /b /h3 ul liMinimum of 2 years of experience in a Front Desk position, with previous supervisory experience highly valued. /li liStrong knowledge of Front Office procedures and hotel management systems (PMS). /li libFluent Italian (mandatory

📌 Front Desk Supervisor (Roma)
🏢 Hotusa Group
📍 Roma