SAPSF is seeking a Senior Analyst to provide German-language L1 Service Desk support for enterprise users. You will log, diagnose and resolve incidents or escalate as needed, using Service Now and approved procedures.
You will handle German-language user contacts, promote self-service, contribute to knowledge articles, and participate in continuous-improvement of SLA and quality reviews.
#J-18808-Ljbffr
📌 GermanService Desk Specialist (Italia)
🏢 Sapsf
📍 Italia