Your Contribution:

- Manage customer orders by verifying commercial terms, minimum quantities, and delivery times.
- Promptly communicate lead times to customers and ensure on-time delivery of orders.
- Manage customer requests and inquiries, ensuring timely and accurate communication.
- Support the resolution of critical issues related to delays, material shortages, or changes to the production plan.
- Verify the feasibility of MRP plans and contribute to the planning of production activities.
- Ensure alignment between customer priorities, production capacity, and material availability.
- Monitor deliveries and collaborate with Production and Warehouse to ensure compliance with agreed-upon dates.
- Monitor and evaluate supplier performance.
- Help maintain inventory levels in line with company guidelines.
- Update and verify data in the company’s management system (SAP).
- Manage reporting

Your Qualifications and Experience:

- Good knowledge of Excel
- Proficiency in English
- Excellent command of Italian
- Priority management
- Good communication and interpersonal skills
- Preferred Skills: Knowledge of ERP/MRP systems, preferably SAP

📌 Customer Service & Supply Planning Specialist (Trento)
🏢 Mahle
📍 Trento