h3About Four Seasons: /h3pFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. /ph3About the location: /h3pA rare gem on Florida's Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found. /ph3About the role /h3pTake guest in-room dining orders, communicate special requests to the kitchen, and coordinate deliver of orders according to Four Seasons Standards. /ph3What you will do /h3ulliAnswer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest's order according to Four Seasons Standards, describe the selection of food beverage menu items to guests by offering interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods. /liliMonitor our other mobile platforms on which guests can place orders or communicate with us. Reply to guest enquiries,



and assist them in a timely and courteous manner. /liliCommunicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system; check completed kitchen orders with the guest's original order; coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality; properly and accurately close guest checks; record guest charges and gratuities. /liliAnticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. /liliCoordinate amenity deliver by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion. /liliComply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. /liliWork harmoniously and professionally with co-workers and supervisors. /li /ulh3NON-ESSENTIAL FUNCTIONS: /h3ulliStock and order items. /liliAssist in setting tray tables for delivery. /li /ulh3What you bring /h3ulliHigh school education or equivalent experience /liliAverage reading, writing, and oral proficiency in the English language. /li /ulh3What we offer: /h3ulli*Lucrative salary! /lili*Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days! /lili*Time off plans starting on the day of hire! /lili*An opportunity to be a part of a cohesive team in an inclusive work environment! /lili*Complimentary and discounted hotel stays around the world! /lili*Wellbeing and mental health initiatives and focused company! /lili*Embracement and promotion of diversity in our workplace! /lili*Complimentary employee meals and beverages! /lili*Tuition reimbursement! /li /ulpFour Seasons is an Equal Opportunity, Aff … to encourage applications from all. To access the 'EEOC is The Law' Information poster please visit this website - /ph3Visa Requirements /h3pUS work authorization is required. /p #J-18808-Ljbffr

📌 Room Service Coordinator (Napoli)
🏢 Four Seasons
📍 Napoli